Shopify order management guides

Practical, tested guides for Shopify merchants on order dates, order editing, shipping address changes, imports and reporting.

Shipping addresses
Letting Customers Change Their Shipping Address After Checkout on Shopify
Shopify doesn't let customers change the shipping address on an order they've placed. Here's what's built in, what apps add, and how to set up a safe edit window.
November 2, 20267 min read
Order editing
How to Edit an Order in Shopify: What You Can and Can't Change
Shopify lets you edit items, quantities, shipping fees, discounts and customer details on an order. Here's how, plus the orders and fields you can't edit.
October 30, 20268 min read
Order dates
How Shopify's Store Timezone Affects Order Dates and Reports
Shopify stores order times in UTC and shows them in your store timezone. Here's what follows the setting, what stays in UTC, and how to change it safely.
October 28, 20267 min read
Imports & migration
How to Import Historical Orders into Shopify with Their Original Dates
Shopify has no order CSV import. Here's how to bring historical orders in with an app or the API, keep their original dates, and avoid emails and stock changes.
October 26, 20269 min read
Order dates
Shopify Draft Order Dates: Why the Order Uses the Completion Date
An order made from a Shopify draft is dated when the draft is completed, not when you started it. Here's every draft timestamp and how to keep dates right.
October 23, 20267 min read
Order dates
Why Your Shopify Order Date Looks Wrong (Timezones, Imports, Drafts)
A Shopify order date that looks a day off or weeks late usually has one of seven causes. Here's how to find which one and fix it, field by field.
October 21, 20268 min read
Order dates
Shopify created_at vs processed_at: Which Order Date Is Which
Every Shopify order has a created_at and a processed_at date. Here's what each means, which one the admin and reports show, and which to use in code.
October 19, 20268 min read
Order dates
How to Backdate Orders in Shopify (and Why the Date Sometimes Won't Change)
Shopify has no built-in way to change an order's date. Here's what you can change, which date Shopify displays, and how to backdate orders in bulk.
October 18, 20269 min read